Improving the customer experience and optimizing operations

As the healthcare ecosystem works to meet new challenges, we help clients reinvent digital strategies, optimize operations and improve the patient experience.
Health sectors

We help clients improve the patient and customer experience in all sectors of the health ecosystem.

Trusted partner

With deep experience in developing and integrating business, clinical and IT solutions for public and private sector health organizations, Techvedic helps clients anticipate challenges and achieve real transformation.

Additionally, our client proximity business model promotes understanding of local markets and political environments while leveraging Techvedic global capabilities and delivery systems to provide best-fit solutions that are cost-effective and platform-agnostic.

We actively participate in industry associations and use the Institute for Healthcare Improvement’s Triple Aim measures as a guidepost for considering how our solutions can improve the patient experience, reduce the cost of care delivery, and improve the health of populations.

Insights you can trust to help improve the patient journey for more than 100 million people

The lessons from the pandemic highlighted the connected nature of the health and care ecosystem, prompting industry organizations, such as the Institute for Healthcare Improvement, to advocate for a patient-centered care model as a strategy to improve health, quality and value. As the industry transitions to put people at the center of a new way forward, Techvedic is honored to assist public and private sector health clients around the world with programs that improve the patient experience.

Our experience by the numbers
$3+ billion

in improper medical claims payments recovered for payers

195+ million

people covered by health plans served by Techvedic

60 million

U.S. Medicare beneficiaries have enhanced online user experiences

Technology expertise
Advanced analytics

Techvedic brings deep expertise to help clients navigate and manage vast data and use advanced analytics, including cognitive systems and artificial intelligence, to better serve customers and operate the enterprise.

Intelligent automation

We help clients use the full spectrum of automation—from robotic process automation (RPA) focused to artificial intelligence (AI) that ultimately will emulate full human cognition and empathy—wherever organizations are on their automation journey.


In today’s digital world, the customer/citizen and employee experience makes or breaks a business. Techvedic helps clients understand the unique aspects of their industry, market and stakeholders through insight that drives unique experiences and ultimately business value.

How can we help?