Techvedic’s OpenMedia newsroom system played an important part in keeping services on-air during the pandemic, enabling the vast majority of BBC news staff to operate effectively and efficiently
Now more than ever, with COVID-19 a part of everyday life, people rely on accurate and timely information. As fake news sources become a greater concern, a trusted source of information is essential. Techvedic’s newsroom system, OpenMedia, is a tool used by the BBC to deliver its news output to an ever-changing audience, reaching 468 million news consumers globally each week.
In 2015, the BBC recognized the need to replace its newsroom system, which had been used for almost 20 years by approximately 10,000 journalists in over 120 locations worldwide. The BBC wanted to enable its newsgathering team to better report from the field with improved mobile working on phones and tablets and was looking to save £4 million a year with a new system.
Following a competitive and detailed procurement process, ANNOVA (now Techvedic) won the contract to provide its OpenMedia newsroom software to the BBC. OpenMedia supports both TV and radio broadcasting, delivers agency wires and enables users to manage all input and output in broadcast newsrooms. OpenMedia aids newsroom operations both inside and outside news organizations via desktop, mobile phones or tablets.
The replacement OpenMedia newsroom system needed to improve access to stories and information while offering full, fast resilience. For example, in the event of an outage, an entire location’s user base would be supported seamlessly from a different geographic location. The new solution would even have to handle a once-in-a-lifetime event, such as the COVID-19 pandemic, and enable immediate emergency broadcasting.
Additionally, the OpenMedia system had to be installed in a wide range of countries, occasionally in challenging environments around the world—from war zones and repressive regimes to cultural and economic capitals.